ClassJuggler: How to Email All Customers or Students of a Specific Class

Yes, you can easily and quickly reach out to one or multiple classes!

There are times when you need to send a mass email to all customers of students enrolled in the selected class or selected classes, such as when you want to communicate:

  • Class cancellations
  • Important messages to students about an upcoming class
  • Any other specific communication to the customers or students from a selected class or classes.

 The Send Class Email Screen

Clicking on the Email Multiple Classes link in the Class Menu to navigate to a special screen where you can select a template for sending a mass email to you class enrollees. The top of the screen displays the class information for the class you are working with.

You can simply select a template to use or you can edit a template or add a new template as part of the workflow for sending a class email. Figure 1 shows a template being selected and its preview being shown.

By default, a copy of the email will be sent to all of the instructors of the class. You can uncheck the CC: Instructors option if you do not want teachers to receive this email.
Figure 1 – selecting and previewing an email template prior to sending a class email

To preview the email before sending it, click on the Send a test email using this template link and enter your own email address in the pop-up window.

To complete the process and send the email, simply click on the Generate button. Your mass email report will be submitted to the Reports > Batch Report Manager screen where your mass email report will be queued for processing. When your report has completed, you can click on its description to see the results of the mass emailing.

 The eMail Multiple Classes Screen

This screen is identical to sending a single class an email, but allows you to first select from a list of all classes to send the email to.

Note: If a student is enrolled in more than one of the selected classes, the family will only receive one email (ClassJuggler automatically removes duplicates).

Click the Select Classes button to go to the general Select classes screen (see below) where you can click on checkboxes for all of the classes you wish to include in the mass email.


The select classes screen

On the Email Multiple Classes screen, you’ll see the total number of classes you chose in the Select Classes section.


Selecting classes

Emailing multiple classes screen

To preview the email before sending it to all customers whose students are enrolled in the selected classes, click on Send a test email using this template and enter your email address in the pop-up window.

To complete the process and send the email, simply click on the Generate action button. Your mass email report will be submitted to the Reports > Batch Report Manager screen where your mass email report will be queued for processing.

When your report has completed, you can click on its description to see the results of the mass emailing.

These class emailing features are available in all our ClassJuggler products/properties, including:

Any questions? Simply contact us and we can answer your questions or walk you through it.