Kinderdance® of Alamo City

Jennifer Reid, owner of Kinderdance of Alamo City, serves San Antonio and its surrounding counties with mobile dance programs for children. Since 1979, Kinderdance and its individual franchise owners have offered developmentally designed dance and movement programs for children ages 2-12, seeking to instill self-confidence and self-esteem while fostering a love for movement, music, and dance.

The Need:

The challenge Reid faced is that, as the business grew, so did the paperwork. As a business owner, she urgently needed to find some kind of software solution that would enable her to keep better and faster accounting on new and present customers, making it easy to pull up data, run reports, and more. As a franchisee, she also dealt with the monthly paperwork requirements with the franchise owner. "At the time," Reid says, "We were using paper reports to send to the franchise owner for royalty purposes, and it was very time consuming," taking time that she would rather spend on her students.

The Solution: ClassJuggler

Reid looked at several online business management offerings, but was mostly influenced in choosing ClassJuggler based on positive reviews she received from another franchise that used ClassJuggler. Now that Reid has been using ClassJuggler for more than three years, she has her own positive reviews. "The end-of-the-month franchise reporting is so easy now, and takes a lot less time; the data is already there in the system."

While the reporting was the initial attraction for her, "My appreciation for ClassJuggler grew when I realized how valuable it was to be able to offer online registration for my customers," Reid says. "Before I had ClassJuggler, lots of time was spent doing data entry and paper work – much of that has gone away, now that I can let my customers take care of payments online on their own."

"And ClassJuggler's customer service is great," she adds. "I just pick up the phone or send an e-mail and they always reply quickly.

Reid also appreciates how ClassJuggler's reporting capabilities has empowered her with richer business intelligence. "The additional reports I can create has been an unexpected bonus. It seems that every time I use ClassJuggler's reporting tools I discover something new that makes me think I've just begun to see the ways it can help me run my business. For example, ClassJuggler has improved my ability to manage payroll and make intelligent payroll adjustments, such as analyzing my staff bonus structure. Instead of going through receipts, I can run now easily run reports that help me measure each instructor's relative value and potential, and also easily identify any problem areas.

Reid's advice to other franchisees and owners of dance or movement studios? "Time is money, and doing reports doesn't make you money, serving customers does. Use ClassJuggler!"

If you live in the San Antonio area and want to learn more about the unique Kinderdance programs available for children between 2 and 12 years of age, contact Kinderdance of Alamo City at (210) 680-5964.