ClassJuggler News - October 2014

October Contests – Cooler Weather For Cool Cash

While some of us (particularly California) have not had a break from the heat, the rest of the US and our neighbors up north and across the pond are seeing cooler weather finally. Here's are a couple of fun and easy contests for the month of October you can participate in taking less than 3 minutes of your time to win Starbucks® gift cards and our grand prize of a Target™ Gift card

CONTEST #1 - Like us on Facebook
We post a bunch of great articles, links, news and resources every week on our social media pages designed to entertain and inform you. Want to win a $15 Starbucks coffee card? Well it's simple, just pop on over to the ClassJuggler Facebook pages and give us a little love by liking us. You'll be automatically entered into our drawing*. Wow, that was easy!

CONTEST #2 - Review us on Capterra
Capterra is a Web site with all sorts of great information for small businesses who are searching for solutions like ClassJuggler to help their business. Since you are already a ClassJuggler client, help another owner by visiting our ClassJuggler Reviews page and tell others how ClassJuggler has helped your business! Just click the "Review This Product" link at the top, fill out the easy form during the month of October, and you'll be entered into our contest drawing* for a Starbucks gift card or our grand prize of a Target gift card.

* All clients's who enter the contests will be placed into the drawing for one of five (5) Starbucks cards and the grand prize of one (1) Target gift card. See contest descriptions above for details.

Customer Support - A quick phone call or email can save you hours of headaches

We know our clients are busy. Running a business that teaches gymnastics, dance, swimming, martial arts, music, etc. is hard—and you hardly have time to eat lunch some days. We get it!

One thing we cannot encourage enough for our new and long-time clients is that we are here to help you and we are just a quick phone call or email away. Never feel that your question is "too dumb" or that maybe you don't feel like you fully understand how something works in ClassJuggler and are embarrassed to ask. It's OKAY. We know that our software can be daunting at times, even while we strive to keep things simple. Please call and email us whenever you need help, that's what we are here for—and we've got your back!

Our support team is known as the "best in the industry," not only for our knowledge of ClassJuggler, but our knowledge of your businesses. It's one thing to be able to help you find the right report in ClassJuggler, but its another thing entirely, when we can interpret your needs and 'guide you' to the right feature or functionality in our software.

Using ClassJuggler to Build New Business

When you initially made the decision to begin using ClassJuggler as your web-based management solution, likely your top priority was related to the backend benefits—being able to run reports, managing customer records, sending emails, billing tools, etc.  But there are certain features you should think about, if you haven't already, that can actually boost your business. For instance:

  • Customer self-registration for classes — You can use ClassJuggler to make it easy for customers to register and sign up for scheduled classes. This not only saves you time but lets your customers browse and choose classes in their own time, from the comfort of their home or office, and when they want to do it. Customer empowerment can boost business and give you an edge over your competitors.

  • Online customer self-pay and profile management — With this add-on service, your customers can log into their own account from your site, to add/change contact info and billing info, or even to pay for classes. Advertising these features can make your school more professional and make you more competitive in your market.

  • Merchant processing — With this add-on service, you can accept credit cards and debit cards for payment from your customers. Since most of us do business using credit cards or electronic payments, you will add a convenience that helps you retain customers and save yourself lots of work chasing down payments.

You can find the full article "Will the studio business management software I choose generate new business?" on our blog.

FREE Webinar & Video Training

ClassJuggler offers free monthly online classes and video training for its clients and demo users.

See the most recent newsletter for dates and times of our online classes.

You can also check out our constantly growing library of webinars and helpful tutorial videos on our YouTube® channel.

Customer Support

See our current support schedule in our most recent newsletter.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear from You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at editor@classjuggler.com.