ClassJuggler News — October 2020

ClassJuggler's Alerts Just Got More Fun and Useful!

With our most recent ClassJuggler release, you now have clear animated alerts at the top center of each screen giving you feedback on your actions.

Whenever you perform a save, update, or delete — and many other actions — an alert pops up, with an animated timer bar, to confirm your action; then automatically disappears when the timer runs out. You can also hover your mouse over the alert to freeze it (to give you more time to read it) or click on the alert to automatically dismiss it. You also don't have to wait for the alert to disappear to move on to another action. This new alert format helps better notify users that their actions were successfully completed.

If you are not seeing this new alert feature, or the font size is too large, here's an easy fix; simply clear your web browser cache files and do a page reload on ClassJuggler's Home Page Screen. We even made a simple How-to-clear-your-cache video if you need help.

Skills Tracking in ClassJuggler

You may not have discovered the Skills feature in ClassJuggler yet. But when you do, you'll find this feature to track skills for students as easily as tracking their attendance. Skills can be tracked in groups by class, or simply added to a student’s record as they master each skill.

Here's how to take advantage of this useful ClassJuggler feature:

  1. Set up a list of skills under the Preferences > Skills Management screen.
  2. If you want to track skill assessments by class, add one or more of your skills to selected classes from the Class Maintenance screen. These skills are now quickly accessible from the "Assign and Manage Skills" screen from your selected classes.
  3. To individually assign skills to students a la carte, simply go to any student record, click on their "Manage and View Skills" screen and you'll be able to easily add any skill to that student's record.

If you are interested in learning more about skills, sign up for our October webinar on skills. And be sure to check out the online help guide for additional guidance on setting up and using skills.

Watch and Learn

If you prefer learning by watching video tutorials, rather than reading how to do something new in ClassJuggler, just click the SUBSCRIBE button to be notified of the latest tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel. Our most recent tutorial additions are:

  • Customer Balance Detail Report: Learn about this report and how it can help you not only see who has a balance due, and how much is due for each specific item in their account that has not fully been paid.
  • Class Sessions and Groups: Learn about this optional field for class records and how it can help you organize classes for searching, reporting, and for parents during their online class shopping sessions.

And as always, don't hesitate to reach out with your questions...

We really want to know if you have any suggestions for how ClassJuggler can help your businesses continue to operate as efficiently as possible during the pandemic. Please reach out to us via email or a phone call to (866) 214-6128 if you can think of anything that would make an impact on helping your business. We will continue to maintain normal support hours for all clients throughout the pandemic!

FREE Webinar Training Series

ClassJuggler offers free online classes and video training to its clients and demo users.

Our live webinar schedule for October is:

  • Monday, October 12, 1pm ET (10am PT)
    Customer Portal Orders — Manage incoming class request orders, historical orders and see what parents have in their shopping carts.

  • Wednesday, October 28, 1pm ET (10am PT)
    Student Skills — Learn how to set up skills and add them to both classes and directly to students for easy skills management.
If you'd like to attend either of these classes, please email

COVID-19 Resources

Information you can trust from the Centers for Disease Control and Prevention (CDC) and the Small Business Administration (SBA).

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Nov 3 — Election Day
  • Nov 11 — Veterans Day
  • Nov 26 & 26 — Thanksgiving

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

Concerns or Questions. Let us know.

If you have questions, need help, or just need a friendly partner to talk with during this difficult time, please feel free to email or call us at our support line. We are working hard to maintain regular support hours during the COVID-19 crisis.