ClassJuggler Case Study

Client: Let's Dance of South Carolina

www.letsdancesc.com

The Need:

Amy Forde, director and owner of the Let's Dance studio in South Carolina knew that she needed a business software solution to manage classes, customers, and payments for her growing business. Her first studio, which she purchased in Mauldin, South Carolina in 1995, grew rapidly, offering skilled dance instruction and classes in a new state-of-the-art facility.

With ClassJuggler, I now have a simplified way to keep in touch with all my clients, from one simple place – it's just so easy!

Forde's research on the right business software solution proved frustrating, given the high prices of most CDROM-based solutions and the need to pay again and again if she wanted to take advantage of software upgrades. Dabbling into online software solutions proved daunting, as she was unable to find a provider whose software reflected any understanding of running a local studio or school such as hers; they were all too generic: online services that were trying to be jacks of all trades, but proved to be master of none -- certainly not mastering the needs of a thriving, growing, local dance studio.

The Solution: ClassJuggler

Amy Forde, Let's Dance

Forde turned to ClassJuggler in 2004, and found it to be the right solution for her business. "All the other software out there didn't fit what I do. It was too big, too broad. ClassJuggler is simple and easy to use, even for those of us who are technically challenged."

Forde particularly appreciated how easily ClassJuggler linked into her existing customer database, saving her hours of time, since she didn't need to manually reenter all her old information, but could just uploaded into ClassJuggler instead.

ClassJuggler is never stagnant – it seems that it's constantly evolving and growing. I think it's because they pay attention to feedback and requests, adjusting [and] improving the product based on our feedback.

And because it's online, it all happens free, automatically; I don't have to install anything or pay any fees; it just keeps getting better.

Now that Amy Forde's business is integrated with ClassJuggler, there are several things she has come to appreciate about the product and its features. In her own words, "ClassJuggler is never stagnant – it seems that it's constantly evolving and growing. I think it's because they pay attention to feedback and requests, adjusting improving the product based on our feedback. And because it's online, it all happens free, automatically; I don't have to install anything or pay any fees; it just keeps getting better."

We asked her what key things she appreciates about ClassJuggler. Her response: "It makes your job as a dance studio owner or manager so much easier. I get things done quicker now. For example, the customer billing that once took days of my time each month now takes virtually no time because customers can self-serve."

Beyond the relief from previously necessary busywork, Forde says the single most ClassJuggler benefit for her is this: "With ClassJuggler, I now have a simplified way to keep in touch with all my clients, from one simple place – it's just so easy!"

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