General release scheduled for mid-May for all ClassJuggler clients
We are just about finished with the preview of the Time Clock for our Early Adopter group. This group of ClassJuggler clients has been using the new time clock feature at their businesses and has been working with ClassJuggler to provide feedback and suggestions for the Time Clock prior to the general release. We are happy to say that our pre-release has gone off without any significant issues or changes. We will be releasing the new Staff Time Clock for all ClassJuggler clients by mid-May. We certainly appreciate your patience while we worked with our pre-release group. Get ready for a new and easy way to track time for your staff members soon.
If you are one of our many clients that run Summer sessions, a great way to differentiate these classes from your other classes is with the Session/Group label. If you'd like to set up a separate Session/Group label for your Summer season, here's how:
We get lots of calls from users who are having problems because their Web browser software is blocking ClassJuggler's alerts and confirmation windows. It's easy to identify the cause of the problem, because ClassJuggler can actually detect when you have pop-up blocking enabled and presents you with a warning right when you sign-in.
Disabling your pop-up blocker is a necessary tweak to your web browser software and, if not handled correctly, can cause confusion and make it seem like ClassJuggler is not working in certain situations.
Disabling your pop-up blocker in Safari, Chrome, or Firefox is easy and will fix your problems in a jiffy.
If you prefer learning by watching videos, we encourage you to regularly visit our collection of tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel.
And to make sure you don't miss any new videos, just click the SUBSCRIBE button on YouTube to be notified of the latest tutorial videos. While you are there, check out the latest addition:
And coming soon: watch for the Staff Time Clock for Administrators video: a walkthrough for your class-based business’s administrators, showing them how to set up the Staff Time Clock feature and how to approve submitted hours from your staff.
We really want to know if you have any suggestions for how ClassJuggler can help your businesses continue to operate as efficiently as possible during the pandemic. Please reach out to us via email or a phone call to (866) 214-6128 if you can think of anything that would make an impact on helping your business.
ClassJuggler offers free online classes and video training to its clients and demo users.
Our live webinar schedule for May is:
Customer Support will be closed for holidays on the following upcoming dates:
These dates are also visible on your sign-in screen.
Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.
Give us a call at (866) 214-6128 or email email@example.com. Support hours are Mon–Fri from 8am–5pm PT.
Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.
If you have questions, need help, or just need a friendly partner to talk with during this difficult time, please feel free to email or call us at our support line. We are working hard to maintain regular support hours during the COVID-19 crisis.