ClassJuggler News — December 2021

Spread the News, Make 10 Bucks!

Got a favorite ClassJuggler feature? A good customer support story? Be one of the first 100 to write a short review of ClassJuggler and get a $10 USD gift card to thank you!

Your opinion is important, especially to those who may be thinking about choosing ClassJuggler for their class-based business. Use this link to share your ClassJuggler review:

Need to Send a Statement to a Customer?

Sending a statement to a customer is easy in ClassJuggler. You can easily print or email a professional looking account statement for a selected customer using the Print Statement or eMail Statement action buttons found at the bottom of the Transaction List.

Account statements can also be mass printed or emailed in batch for a selected group of customers by using the Print/Email Statements features found under Billing.

You can see the results of all batch statement emails or print requests on the Batch Report Manager screen from your Reports main menu.

Housekeeping! How and Why to Clean Up Your Customer Database

There are three actions in ClassJuggler that you benefit from doing regularly, at least once a year.

#1: Recalculate Customer Balances

In very rare circumstances, a customer's balance may get out of sync with their account activity. The Recalculate Customer Balances tool helps to quickly correct all your customer's balances so that you can be sure the final balances are correct.

#2: Reset Payment Permissions

Performing this function will reset all payment permission flags for customers with a credit or debit card on file and currently has permission set to "Yes." This can be useful if you require parents to re-agree annually or seasonally to allow for their on-file payment to be used for auto-pay.

#3: Reset Student Measurements

Periodically, you may wish to reset all student measurements to allow you to re-size students for costumes or uniforms and assure you have the most up-to-date measurements. Running this tool will completely reset your student measurements. NOTE: This action cannot be reversed, so we recommend running a Student Measurements Report, prior to resetting all measurements, so that you have a copy of all of your current measurements.

Watch and Learn

We have an ever growing collection of tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel.

And to make sure you don't miss any new videos, just click the SUBSCRIBE button on YouTube to be notified of the latest tutorial videos. While you are there, check out these useful videos:

  • The Student Enrollment: A walkthrough of the steps showing how to enroll a student into a class, set their tuition, prorate fees for missed classes and much more.

  • The Copy Classes: An easy way to copy classes to speed the creation of new class sessions at your business.

FREE Webinar Training Series

ClassJuggler offers free online classes and video training to its clients and demo users.

NOTE: Due to the holidays and schedules of our clients in December, we have no scheduled webinars. Look for new webinar presentations to begin again in January

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Dec 20—24 - Christmas Break
  • Dec 31 - New Year's Eve
  • Jan 17 - Martin Luther King Jr. Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

Questions or Suggestions? Let us know.

And as always, don't hesitate to reach out with your questions or suggestions. You can easily reach us via email or a phone call to (866) 214-6128 if you need help or think of anything that would make an impact on helping your business.