ClassJuggler News — August 2022

Thinking About Fall Classes and Registration?

ClassJuggler has the Autumn schedule prep features you need!

Even though summer is not yet over, planning for the Fall now will put you ahead when customers are ready to enroll. Here's how ClassJuggler simplifies that:

  • Copy Class & Mass Copy Class – These time-sving features can help you copy classes (using them as templates) to use for your new sessions. Copy classes individually or copy a large group of classes for a new session. See the tutorial video for details.
  • Mass Status Change – Run at the end of a session, it converts all students who are not actively enrolled in a class to an inactive status to help you better manage your students over time. See our tutorial video.
  • Customer Confirmation Statements – As you complete your Fall enrollment period, use this report to email or print confirmations showing each customer the new classes they have chosen for their family. This is a great way to get corrections and changes from customers before the new classes start. Watch the instructional video Confirmation Statements, to see it in action.
  • Account Categories – Using account categories to label your new classes so ClassJuggler can tag each tuition charge with the chosen account category. This gives you the ability to run very detailed reports by account category to see how much income a particular class or group of classes is earning your business. And, yes, we’ve got a webinar on that, too: How to Work With Account Categories.

If you need more info on any of these features, contact our support team for assistance.

Changes Coming Soon to SMS Texting

As we announced back in our May newsletter, we will be completely replacing our old SMS texting platform with a new one. Our scheduled launch for this new platform in mid- to late August.

Here's a little more background as to why we are making the change. ClassJuggler has been using a free capability of mobile phone carriers which allowed us to send text messages using their "email gateway to SMS" feature. For example, for any of your customers who are AT&T mobile customers, ClassJuggler automatically reformats your customer's number like this: to take advantage of the “email gateway to SMS” feature. Over the past year, many of the national carriers are now quietly closing down or drastically limiting this back-door service, making texts essentially undeliverable; or, at the least, delayed for hours (or days). This has caused a lot of headaches for our clients who depend on fast text delivery.

We've chosen a partner for our new SMS Texting features and will be announcing our partner soon along with migration instructions for all clients who use text messaging services in ClassJuggler.

Stay tuned for full details coming soon!

Upcoming Conferences – Will You Be There?

Our first show is coming up quickly in the first week of August in sunny Las Vegas. There is still time to attend if you are looking for time away from the studio at one of these fun and educational conferences. Here are the dates and important information for each of these shows. If you'll be attending one of these events, please drop by the ClassJuggler booth to say "hi," and maybe we can get a selfie together.

ClassJuggler at Dance Teacher Web

Dance Teacher Web – Las Vegas, Nevada
Dates: Aug 4 through 7
Location: Planet Hollywood

ClassJuggler at UDMA

U.D.M.A. – Madison, Wisconsin
Dates: Oct 23 through Oct 24
Location: Alliant Energy Center

Even if you won't be attending, encourage your dance studio owner friends who will be attending to drop by our booth. We'll send you $50 if they sign up for ClassJuggler with your referral.

Watch and Learn

If you prefer learning by watching videos, we encourage you to regularly visit our collection of tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel.

And to make sure you don't miss any new videos, just click the SUBSCRIBE button on YouTube to be notified of the latest tutorial videos.

FREE Webinar Training Series

ClassJuggler offers free online classes and video training to its clients and demo users.

  • There are no scheduled webinars for August

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Sept 5 — Labor Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

Concerns or Questions. Let us know.

If you have questions, need help, or direction, please feel free to email or call us on our toll-free support line.