ClassJuggler News - May 2015

Summer Classes & Registration Tips

Many of our clients are preparing to or have already begun to take registrations and enrollments for summer session classes.

ClassJuggler's integrated registration system makes it easy to manage who has paid their annual or season registration fee and track those who are not yet registered. However, many of our clients do not require registrations for summer sessions and want to skip charging registration fees for those classes, while still keeping registration active in the case of early enrollment in a fall class.

Here are some tips for making the registration system work for you through your summer sessions

TIP #1 – Make Registration Optional
An easy way to maintain registration but allow it to work with both summer and regular classes is to make sure the registration system is set to "Optional" under your preferences. This allows you to decide on a case-by-case basis for each class enrollment whether to require that a student be registered (if they are not already registered) or skip the registration charge.

For example, if a parent were to request a class for a new student you have not taught before, and that class is a summer class, you can choose to skip the registration and simply complete an enrollment for that student in the class.

TIP #2 – Temporarily Disable Customer Self-Service Registration
If you are one of our many clients using the Customer Self-Service Center, you need to pay special attention to your self-service registration settings. If registration is enabled under preferences and is turned "on" for the self-service center, all unregistered students will be registered regardless of the classes they have in their shopping cart.

A good trick to maintain the rules of registration, but not automatically charge a registration fee to all new students added in self-service, is to temporarily disable registrations from the "Student Registrations" tab on the Self-Service Manager screen. This still allows you to review incoming orders to see if the selected class is a summer or regular class and then determine, on a case-by-case basis, if you need to post a registration charge or not. Then once the summer enrollment period ends, you can turn the student registration feature back "On" from the Self-Service Manager screen.

Help! I don't know the best way to handle my registration situation.
There are so many different ways to accomplish the same goals. Give our customer support team a call. We'd be glad to help steer you in the right direction.

April $250 "Video High-Five" Contest Winner Announced

Ever wonder what your odds of winning a ClassJuggler contest are? It's guaranteed to be zero chance of winning if you don't enter! :-)

With that in mind, we congratulate our video-high-five contest winner: Let's Dance of Mauldin, SC. Their's was the only submission (talk about good odds!).

Check out their cute entry on our YouTube page — a 7-second video that earned them the $250 prize. That's like earning the equivalent of $2,142 per hour!

Congratulations from the entire ClassJuggler team!  And thank you for helping us to celebrate our 10-year anniversary.

FREE Webinar & Video Training

ClassJuggler offers free monthly online classes and video training for its clients and demo users.

See the most recent newsletter for dates and times of our online classes.

You can also check out our constantly growing library of webinars and helpful tutorial videos on our YouTube® channel.

Customer Support

See our current support schedule in our most recent newsletter.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear from You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at editor@classjuggler.com.