Most businesses that teach classes to children have a set of policies that they require each customer (family) to agree to in order to participate in classes. ClassJuggler has a great set of features to help you manage and track compliance with all of your important policies.
Under the Preferences main menu is a screen named "Policies & Agreements" where you can set up all of your legalese policy verbiage. Once you have established your current policies they are ready to be used in both the administrator side and customer self-service sides of ClassJuggler (more on this in a minute). Here are some important tips for establishing your policies and agreements:
Once you have established your policies, you can then begin to ensure all customers comply with your policies by reading and agreeing with them. There are two primary ways to handle this:
Whether you are using the CSSC or handling policies manually, you can take advantage of the Customer Policies & Agreements report to show customers who have agreed to a certain policy, or show a list of customers who have not agreed to a certain policy. This report makes it easy to determine who is in compliance with your rules and who is not.
On July 12th, ClassJuggler will be completing its move to our new data center in Northern California. This new data center will provide us with close to 50x the bandwidth for our servers ensuring that your connections will be the fastest they can be (subject to you local internet connections of course).
This migration is the first phase of our system upgrades to ensure our infrastructure and servers are updated to the fastest and most reliable possible.
See our current support schedule in our most recent newsletter.
Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.
Give us a call at (866) 214-6128 or email email@example.com. Support hours are Mon–Fri from 8am–5pm PT.
Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.
If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at firstname.lastname@example.org.