ClassJuggler News - May 2016

Spring Contest Winners Announced

We asked for your feedback on how the new Communications Tracker has helped your business and you told us! Three lucky entrants to our Spring Contest were selected at random from the 5 entries we received. They each won a $50 gift card. Here are the winners:

Alicia Shurtlef
Alicia Shurtlef – Owner of Kidz in Motion, RI and a ClassJuggler user for over 4 years

"I'm very excited about this feature. Sometimes forget whether or not I returned someone's call or email. Sometimes it's an easy process to figure out but usually when I question if I contacted a customer it's because I have received multiple emails or calls that day. This will be a nice and easy one step way to verify if I did indeed get back to someone. I like that we can also add new tracks to keep organized. This will also help for those times that my emails are sometimes sent to some customers spams boxes. I will have proof that I actually sent it and won't have to overload my email with past emails that will probably never be read again. It takes up a lot of space."

Amy Forde
Amy Forde – Owner of Let's Dance, SC and a ClassJuggler user for over 12 years!

" The communication tracker has helped me prove to a costumer that they are getting all of the emails I send rather than "only some" that they claim. It's very helpful."

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Christina Jodoin – Admin with Jungle Bus Gymnastics, FL and a ClassJuggler user for 2 years

"The communication tracker has highly benefited the Jungle Bus Gymnastics. We are able to see what and when we sent each customers. It is very detailed and we are even able to input certain information for our records. It has kept our customers more detailed with information and are able to explain each correspondence to each of our customers. Thank you again for providing this service to us."

Summer Sessions are Right Around The Corner!

Tips and Tricks to Simplify Your Summer Sessions

If you run Summer sessions, it's easy to differentiate those classes/session from your regular season by setting up a Session/Group identifier and labeling your summer classes.

If you'd like to set up a separate Session/Group label for your Summer season, start by going into Preferences > Class Session/Groups and adding something like "Summer" or if you want to really specific, "Summer 2016" (or whatever you'd prefer to call the session). Once you've set up your Class Sessions/Groups options, you can label any of your existing or new classes with that label. You can then use that label to filter classes on reports, class listings, Web site listings, your online class stores and more.

Planning & Building Your Classes
Before you begin creating all of the individual classes that you will need to fill your schedule, you need a basic understanding of how classes are created in ClassJuggler and how best to decide the style of class you should build.

Classes are built in a simple four step process (with an optional 5th & 6th step). You can also use the Mass Copy Class feature we talked about in our May 2013 newsletter to speed setting up new classes by using your expired classes as templates. The steps for building a new class are:

  • 1. Core Class Information - The Core Class Information section contains the fields and selectors used to describe and identify you class.
  • 2. Class Schedule - The Class Schedule section defines information about a class's schedule showing you the start and end dates, days the class is held, start time, and class duration.
  • 3. Class Tuition - Class Tuition is defined by one or more tuition options that you create for your classes. Each class must have at least one tuition fee option, but could have dozens if your classes have more complicated fee structures or you offer different discounts or payment options. There are three different tuition fee types in ClassJuggler to handle just about any fee structure you need for your classes. You can mix and match these within a single class tuition table if you wish. The three tuition fee types are:

    • Monthly - for monthly fees that do not vary month to month.
    • Per Class - good when you need ClassJuggler to calculate the monthly cost based on the exact number of classes held in a month and to skip days your business is marked "closed" on the Home Base calendar.
    • Total - great for short duration classes and for summer classes where the full amount is billed up-front for the class.
  • 4. Class Instructors - Each class must have at least one instructor assigned to the class, but can have multiple instructors or assistants. The primary instructor is in the first position and is highlighted in pink.

The four "step indicators" in the upper right of the class maintenance screen, show your status in completing the mandatory steps required to create a class (the fifth and sixth steps are optional). Once the fourth step is completed, a flashing "Offer Class" action button appears, letting you know you can offer the class - taking the class from inactive to active status and opening the class for enrollment.

  • 5. [optional] Class Skills - Although skills can be added to a student individually via the Student Maintenenace screens, assigning skills to the class makes it easy to remember what skills are required by each student. Assigning skills to a class also gives you the ability to use skills in attendance tracking so you can identify what skill was trained on what day for each student.
  • 6. [optional] Miscellaneous Class Fees - Miscellaneous Class Fees are an optional part of a class structure and can be added or removed at any time. Miscellaneous class fees can be used to represent materials fees, sign-up fees, a mandatory recital/competition/testing fee, or other mandatory and optional fees associated with a class.

Once your new summer classes are built and offered, you are ready to begin taking enrollments for your summer sessions!

  — Article by: Jon Koerber of ClassJuggler

Get $50 For Your Referrals

Want to earn a cool $50? Love how efficient ClassJuggler has made your business? Are you passionate about helping similar businesses such as dance studios, gymnastics schools, swim classes, martial arts dojos, cheer camps, etc.?   Tell another business owner about ClassJuggler and you can receive a $50 referral!

Simply have your referral enter your name and business name as their "Referral" when they sign up, and we will send you $50 to say thanks!

Full details and terms for referrals can be found on our fees policy page.

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

Our Webinar schedule for May is:

  • Thursday May 12, 10:00am PT:
    The New Communications Tracker – How to take advantage of this new tool.
  • Tuesday May 17, 2:00pm PT:
    Customer Referrals & Marketing – a simple tool for tracking advertising & referrals.
If you'd like to attend either of these classes, please email

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • May 30 - Memorial Day
  • Jul 4 - Independence Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at