ClassJuggler News - January 2017

Wishing All of Our Clients a Happy and Prosperous New Year!

For many of us, 2016 was not a great year. Between the stock market and the bitter political landscape there wasn't much left to look back upon fondly. But what a great opportunity for a fresh start and a resurgence of optimism. So cheers to 2017!

As we look forward to this new year, ClassJuggler is planning some grand improvements in 2017 starting with a complete overhaul of the customer self-service center. While we've made incremental improvements to this system over the years, it is really time for a full-blown overhaul and redesign of this very useful add-on. Amongst the main enhancements will be a completely mobile friendly design and the ability to handle drop-in/try-out classes and instant enrollments (no approval necessary). Other features we are planning are a time-clock feature for tracking your employees' time, and a recital management module for our dance clients.

Six Good Reasons to Connect to Our Social Sites

If you or your business is on one of the popular social websites, such as Facebook, Twitter, YouTube, or Google+, you can link up to ClassJuggler's social media sites, and here's 6 good reasons to do so.

  1. Enjoy free promotion of your school – Free press is always a good thing. We can help! When we know your social media sites, we can seek out and like your profile/posts, comment on them, and share your posts on our social media sites – all of which will boost your business exposure and your Google search ranking.
  2. Product tips – Many of our social media posts provide our subscribers with guidance on how to get the most out of ClassJuggler, which can make you more efficient or even save you time and money.
  3. Stay abreast, get product updates – We often use social media posts to inform our customers of the latest product updates and upgrades, upcoming webinars, or service announcements!
  4. Get business tips – You'll also benefit from our posts that offer business guidance specifically targeted to schools.
  5. Student-worthy shares – Many of our posts are motivational to not just teachers but students as well. We curate the funniest and most motivating quotes and memes related to your business and its students. Share them with your school's parents and students!
  6. Be a part of our customer community – Our customers often share their own business advice, wisdom, and experiences, which can boost your business acumen. And being a part of the ClassJuggler community of likeminded customers can be encouraging or even fun.

Manage Attendance By Skill

Did you know that you can manage class attendance by skill? Skills-based attendance lets you to not only track whether or not a student attended a class on a particular date and time but also track what type of skill the student trained for on that date. Skills may also have multiple quantities, allowing you to track attendance and training for the same skill for several dates. Once set up, ClassJuggler will automatically choose for you the correct attendance management screen based on the type of attendance you select for managing the class. You can also track multiples of each skill you need a student to train for to allow the student to reach individual skill totals as well as an overall class skill total requirement.

The Manage Attendance By Skill feature has two screens:

  • The first screen is where you select the student whose skills you want to update for a particular class date and time.
  • The second screen is where you choose the skill that was trained on that particular date and time.

The student selection screen, shown here on the right, shows the list of enrolled students, dropped students (if selected), and other attendees scheduled up to a month before and after the selected date and time.

After you select a student from the Select Student Screen, you will see the Manage Attendance By Skill screen, where you select a date and time for a class and then choose the skill trained at that date and time for the selected student. See a sample skill screen for an enrolled student in Figure 2 below.

This article is only a brief introduction to managing skill with attendance. Get much more detailed instructions from the ClassJuggler Online Help Guide.

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

Our Webinar schedule for January is:

  • Thursday January 12, 2:00pm PT:
    The ClassJuggler Billing Cycle – Steps for success
  • Thursday January 26, 10:00am PT:
    Manual applied payments and credits – Using the alternate accounting system
If you'd like to attend either of these classes, please email

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Jan 2 - New Year's Day*
  • Jan 16 - Martin Luther King Day
  • Feb 20 - President's Day

* Observed date due to weekends

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at