ClassJuggler News - April 2017

Testimonials & Outcomes

Thank you to all those who responded to the recently emailed request for ClassJuggler testimonials/product reviews, as many of you did. And also, congratulations to those who responded quickly enough to be among the first 25 to write a review – you'll be receiving a $10 Amazon gift card soon!

We are grateful for both the overwhelming number of kudos received, as well as the suggestions included for product improvements. The former will help other school owners considering ClassJuggler to understand from a third-party perspective – yours! – how ClassJuggler can benefit them. The latter will directly influence future product development. ClassJuggler is continually improving, and your feedback helps us prioritize modifications.

Speaking of product improvement/development, don't forget the best ways you can let us know what changes you would value the most are:

  • Click on the Suggest a Feature button at the top-right side of any screen when you're logged into ClassJuggler. It brings up a form you can fill out to submit your suggestion. We pay attention to these, and use them to influence future changes.
  • Even if you are not logged into the product, you can simply contact support by email to let us know your suggestion.

Thanks again, and we look forward to continually serving you!

Project Update: The New Customer Self-Service Portal

As many of you know, ClassJuggler has been working for months on a complete overhaul of the Customer Self-Service Center (also referred to as the Parent Portal). This goal of this project is two-fold. The first, and most important goal, is to create a 100% mobile responsive and friendly environment for your customers (parents) to register and interact with your business. Whether your customer uses a desktop, tablet, or a 4.5" iPhone screen, we are making sure the self-service center looks good and operates smoothly on all devices. The second goal of this project is to make the self-service center easier to use and to build a platform for adding additional features for doing even more with your customers online.

We are targeting a May rollout to a select few clients who are interested in influencing the final look and feel of the customer self-service portal. We will then launch the new self-service center to the rest of our clients.

If you would like to be included in the clients who will get the first look at the self-service portal, please contact our support team and ask about participating in the new Self-Service Center rollout.

Here's a sneak peek of the new customer portal on a smartphone screen showing its simple menu system and fully mobile responsive forms:

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

For April we are highlighting two popular training videos:

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • May 29 - Memorial Day
  • Jul 4 - Independence Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at