We have been hard at work on a new release of ClassJuggler scheduled to launch by the end of March.
There are a number of significant improvements, enhancements and bug fixes that will be a part of this release, and way too many to share in this newsletter, so make sure to read the release notes when the new version launches for complete details.
One of the most exciting features of the new release is the highly anticipated Staff Portal. The Staff Portal is a 100% fully mobile extension to the administrative side of ClassJuggler. The staff portal helps your team function gracefully from a smart phone or tablet, giving them fast and easy access to the features they use most (works great on computers as well). Being able to pull up ClassJuggler, even without a Wi-Fi connection, is a game changer for you or your teachers, especially when on the move or at a remote customer location. And the Staff Portal will be FREE for all ClassJuggler clients. This and other features are a direct response to your feedback. Keep those suggestions coming!
Here is a preview of selected features of the Staff Portal for its initial release:
We have made a number of communication improvements as part of the upcoming release. These improvements are focused on the communications your customers receive while using the Customer Portal. And these are all improvements based on feedback we got directly from you! Here is a quick list of some of those improvements:
If you missed it, our last training webinar was on the Pre-Pay Tuition billing feature in ClassJuggler. This feature allows you to bill a family for one or multiple months of tuition in advance. You can even offer and apply a discount incentive to the customer for pre-paying these months, either with a percentage or a flat dollar amount.
This feature is useful and flexible, especially if you want to pre-bill a customer for multiple months, bill tuition to just a single family for any number of months, or collect payment for a last month of classes in advance. See this video on our YouTube Channel.
ClassJuggler offers free online classes and video training to its clients and demo users.
Our Webinar schedule for March is:
Customer Support will be closed for holidays on the following upcoming dates:
These dates are also visible on your sign-in screen.
Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.
Give us a call at (866) 214-6128 or email firstname.lastname@example.org. Support hours are Mon–Fri from 8am–5pm PT.
Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.
If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at email@example.com.