ClassJuggler News - December 2019

Happy Holidays

No Power? Not Safe to Travel? No Problem.

Robo-Text Messages to the Rescue!

If you need to cancel classes because of a power outage or unsafe roads and need a quick and easy way to do this, ClassJuggler's Mass Text Messaging tool (a.k.a "robo-text") can handle the job for you.

This built-in highly customizable texting tool makes it easy to get timely SMS text messages to all or a subset of your customers. And you can filter your text message recipient list by certain attributes so that it only goes to the right audience for your message.

For example, you can specify that your closure message be delivered only to:

  • All of the parents with students in one or more classes you select.
  • All classes meeting on a certain day of the week
  • Or maybe a blanket message to all active families that have students in at least one class.

To get the full scoop on the handy ClassJuggler SMS Messaging tool:

  • Join us for this month's webinar on Text Messaging in ClassJuggler on December 10 at 1pm ET or 10am PT.
  • Or use the handy Online Help Guide within ClassJuggler to learn more about texting customers and texting classes.

And here's some extra good news; while some of our competitors charge per message for their clients to use their messaging tool, the ClassJuggler messaging tool is totally free, no matter how many students you have!

So Long, 2019

It's almost the end of the 2019 calendar year. At the end of each year, we like to remind our ClassJuggler clients that it is a good time to do a little maintenance on your ClassJuggler account and think of ways of improving your business. Here are some suggestions we know will help not only save you money but headaches over time:

  • Cut your costs by using the Mass Status Change and Inactive Record Manager tools to make old records inactive, export them from the database, and reduce your database size.
  • Take advantage of the powerful Customer Payments and Deposit Summary reports for end-of-year financial reporting, reconciliation, and for use at tax time.
  • If you are not already using the mobile friendly Customer Portal to save hours monthly on registrations and customer communications, now is the time to add this feature to your ClassJuggler account.
  • Give yourself a competitive edge by adding Merchant Processing to your ClassJuggler account. Not only does this save you and your staff hours of work managing payments from customers, but it adds convenience and batch processing capabilities, such as being able to collect hundreds of payments in a single click!
Plate of tasty cookies

National Cookie Day

National Cookie Day is observed annually on December 4. Pick up some cookies at your local bakery or try baking your own cookies.

Remember to share some of your cookies with your family and friends! Chocolate Chip! YUM!

ClassJuggler Support Closed for Holidays

ClassJuggler customer support will be closed Monday, December 23, through Friday, December 29, and again on Wednesday, January 1, for the holidays. We hope all our ClassJugglers have a safe and happy holiday!

FREE Webinar Training Series

ClassJuggler offers free online classes and video training to its clients and demo users.

Our Webinar schedule for December is:

  • Tuesday, December 10, 1pm ET (10am PT)
    Mass Text Messaging — Learn how to text all or a particular group of customers for quick and easy communication.
If you'd like to attend either of these classes, please email education@classjuggler.com

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Dec 23—27: Christmas break
  • Jan 1 – New Year's Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear from You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at editor@classjuggler.com.