Most class-based businesses that teach children have policies that they require each customer (family) to agree to before participating in classes. ClassJuggler has features to help you easily manage and track compliance with all of your important policies. You'll find the Policies & Agreements screen (under Optional Preferences) from the Preferences main menu. This is where you can set up all of your legalese policy verbiage.
Once you've established your current policies, they are ready to be used by your administrative staff and in the Customer Portal (more on this in a sec).
Whether you are using the Customer Portal or handling policies manually, take advantage of the Customer Policies & Agreements report to list out customers who have agreed to a certain policy or those who have not agreed to a certain policy. This report makes it easy to determine who is in compliance with your rules and who is not.
Is this some kind of new two-wheeled teen craze? Nope. But it is a way to find a lot of information without having to access each record in your database! See more information about a customer, student, instructor, class or other record without having to select it to view all its details. This is especially useful when you have dozens of records to review (those clicks add up fast).
Use the "hover" or "floating info" feature on most ClassJuggler listing screens. Anytime you see the little dogear symbolin a listing column, it means you can hover your mouse over that column to see additional information without having to drill-down into the record. Below is a great example of hovering over the name column in a customer listing. Here we can see many additional fields of information about the customer, including payment info, classifications, email address, etc. all without leaving the listing screen.
If you prefer learning by watching video tutorials, rather than reading how to do something new in ClassJuggler, just click the SUBSCRIBE button to be notified of the latest tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel. Our most recent tutorial additions:
We really want to know if you have any suggestions for how ClassJuggler can help your businesses continue to operate as efficiently as possible during the pandemic. Please reach out to us via email or a phone call to (866) 214-6128 if you can think of anything that would make an impact on helping your business. We will continue to maintain normal support hours for all clients throughout the pandemic!
ClassJuggler offers free online classes and video training to its clients and demo users.
Our live webinar schedule for July is:
Information you can trust from the Centers for Disease Control and Prevention (CDC) and the Small Business Administration (SBA).
Customer Support will be closed for holidays on the following upcoming dates:
These dates are also visible on your sign-in screen.
Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.
Give us a call at (866) 214-6128 or email email@example.com. Support hours are Mon–Fri from 8am–5pm PT.
Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.
If you have questions, need help, or just need a friendly partner to talk with during this difficult time, please feel free to email or call us at our support line. We are working hard to maintain regular support hours during the COVID-19 crisis.