ClassJuggler News - October 2016

ClassJuggler Version 6.2.2 Released on September 27th

If you haven't already reviewed all of the new features and enhancements in this new release, we encourage you to check out last month's newsletter where we highlighted several of the new features and enhancements in the launch.

Another great resource for information on the new release is to read through the full Change Log notes found on your Home Base screen in ClassJuggler. Here you will find all of the details on each and every new feature, enhancement, and bug fix. Heck, you may even see your name listed beside one of the features or fixes if you suggested it to us!

Give Your Team Customized Access to ClassJuggler

ClassJuggler's privilege and access control settings gives business owners unprecedented control over each user's access to the features and functions in their ClassJuggler account. And you decide whether that's full access or limited access to certain features.

Whether you are giving full access to your business partner, financial report access to your accountant, or limited access to a teacher for attendance, ClassJuggler has the tools to help.

From the left navigation panel on Home Base look for the "User Administration" and "Security Administration" menu items. From here you can create and manage administrative user accounts, and control what each user is allowed to see and do within ClassJuggler.

Always make sure each user has their own administrative account in ClassJuggler. This will ensure you can track what each person is doing, and allow you oversight of your employees' access.

Important: Never share your Key Contact account credentials with another user. This is the master user for your ClassJuggler account.

User Administration

The user administration screens allow you to add new and manage existing administrative users. Each user can be assigned one or more Security Roles, made up of individual privileges. Users can also be set up with Access Control rules for even greater control.

Let's look at the security and access features of User Administration:

  • User Security Roles tab - Each administrative user can be assigned one or more Roles that define what they can do in ClassJuggler. ClassJuggler has several predefined Roles for the most common security access for individuals. More on Security Roles later...

  • User Access Control tab - User Access Control gives a business owner the ability to define when and where a user can access ClassJuggler. This is accomplished with two options:

    • Option 1 - Where.  You can define from what computer an individual may access ClassJuggler by its internet address. For example, you may only want your employees to access ClassJuggler from a computer in your front office. This would prevent a user from accessing ClassJuggler from home or from a mobile device.

    • Option 2 - When.  You can also define not only the day of the week a user can access ClassJuggler, but also what time of day. For example, you may have a temp office manager that you want to allow access on Monday and Tuesday between 10:00am and 4:00pm. This would prevent them from logging in at any other time.

  • Using Access Control rules can give a business owner the oversight and control needed for peace of mind.

Security Administration

The security administration screens are where you can review system roles, and create & manage custom security Roles that you create.

Let's look at security roles in more detail:

  • Security Roles - Security Roles are simply a collection of individual privileges. Each administrative user can be assigned one or more Roles that define what they can do in ClassJuggler. ClassJuggler has several predefined Roles for the most common security access for individuals.

  • Privileges - Privileges define specific features and functionality in ClassJuggler. Groups of privileges make up Roles.

    For example, there is a privilege in ClassJuggler named "class_enrollment." This privilege allows a user to enroll or drop students from classes. If a user did not have this privilege in an assigned Role, then they would not be able to manage enrollment records.

    It is the combination of individual privileges contained inside a Role that allows you to define a job function. For example, a role called "Teacher Access" that has a collection of privileges specific to what a teacher might need to do: view class enrollment, manage attendance, and print the class attendance sheets report.

  — Article by: Jon Koerber of ClassJuggler

Get the Very Latest Training Videos. Visit Our YouTube® Channel

Did you know ClassJuggler has an ever growing library of helpful video tutorials, webinars and tips? If you missed a live webinar due to your schedule, just visit our YouTube Channel to watch all of the latest webinars.

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

Our Webinar schedule for October is:

  • Thursday October 6, 10:00am PT:
    Policies & Agreements – Setting up and managing mandatory and optional policies for your customers.
  • Tuesday October 18, 2:00pm PT:
    Online Help Guide – Find information and examples on practically everything.
If you'd like to attend either of these classes, please email

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Nov 8 - Election Day
  • Nov 11 - Veteran's Day
  • Nov 24 & 25 - Thanksgiving
  • Dec 19 – 23 - Christmas

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at