ClassJuggler News - May 2017

Planning and Setting up Summer Classes

Many of our clients run Summer sessions. A great way to differentiate these classes from your other classes is with the Session/Group label. If you'd like to set up a separate Session/Group label for your Summer season, start by going into Preferences > Class Session/Groups and adding something like "Summer" or if you want to really specific, "Summer 2017" (or whatever you'd prefer to call the session). Once you've created your Class Sessions/Groups, you can then label any of your existing or new classes. Once a class is labeled, you can then use that label to filter classes on reports, class listings, Web site listings, your online class stores and more.

Planning & Building Your Classes
Before you begin creating the classes that you will need to fill your schedule, you'll need a basic understanding of how classes are created in ClassJuggler.

Classes are constructed in a four step process (with an optional 5th & 6th step). You can also use the Mass Copy Class feature, talked about in our May 2013 newsletter, to speed setting up new classes by using your expired classes as templates. The steps for building a new class are:

  1. Core Class Information – The Core Class Information section contains the fields and selectors used to describe and identify your class.
  2. Class Schedule – The Class Schedule section defines information about a class's schedule showing you the start and end dates, days the class is held, start time, and class duration.
  3. Class Tuition – Class Tuition is defined by one or more tuition options. Each class must have at least one tuition fee option, but could have dozens if your classes have more complicated fee structures or you offer different discounts or payment options. There are three different tuition fee types in ClassJuggler to handle just about any fee structure you need for your classes. You can combine these fee options within a single class tuition table if you wish. The three tuition fee types are:

    • Monthly – for monthly fees that do not vary month to month.
    • Per Class – good when you need ClassJuggler to calculate the monthly cost based on the exact number of classes held in a month and to skip days your business is marked "closed" on the Home Base calendar.
    • Total - great for short duration classes and for summer classes where the full amount is billed up-front for the class.
  4. Class Instructors – Each class must have at least one instructor assigned to the class, but can have multiple instructors or assistants. The primary instructor is in the first position and is highlighted in pink.

The four "step indicators" in the upper right of the class maintenance screen, show your status in completing the mandatory steps required to create a class (the fifth and sixth steps are optional). Once the fourth step is completed, a flashing "Offer Class" action button appears, letting you know you can offer the class, which will take the class from inactive to active status and open the class for enrollment.

  1. [optional] Class Skills - Although skills can be added to a student individually via the Student Maintenenace screens, assigning skills to the class makes it easy to remember what skills are required by each student enrolled in a particular class. Assigning skills to a class also gives you the ability to use skills in attendance tracking so you can identify what skill was trained on what day for each student.
  2. [optional] Miscellaneous Class Fees - Miscellaneous Class Fees, as part of a class structure, can be added or removed at any time. Miscellaneous class fees can be used to represent materials fees, sign-up fees, a mandatory recital/competition/testing fee, or other mandatory and optional fees associated with a class.

Once your new summer classes are built and offered, you are ready to begin taking enrollments for your summer sessions!

  — Article by: Jon Koerber of ClassJuggler

Project Update: The New Customer Self-Service Portal

We are making good progress on the rewrite of the Customer Self-Service Portal. We've completed the new customer registration process, and several of the family record maintenance screens are finished as well. As mentioned in our April 2017 Newsletter, we are still looking for more ClassJuggler clients who are interested in helping to beta test and provide feedback on the new customer portal before it goes live.

If you would like to be included in the early beta-testing for the self-service portal, please contact our support team and ask about participating in the new Self-Service Center rollout.

Get $50 For Your Referrals

Want to earn a cool $50? Love how efficient ClassJuggler has made your business? Are you passionate about helping similar businesses such as dance studios, gymnastics schools, swim classes, martial arts dojos, cheer camps, etc.?   Tell another business owner about ClassJuggler and you can receive a $50 referral!

Simply have your referral enter your name and business name as their "Referral" when they sign up, and we will send you $50 to say thanks!

Full details and terms for referrals can be found on our fees policy page.

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

For May we are highlighting two popular training videos:

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • May 29 - Memorial Day
  • July 4 - Independence Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at editor@classjuggler.com.